iGourmet

The problem

A gourmet restaurant chain wanted its retail side online: a catalog spanning multiple restaurants, customers who expect to find one specific product fast, and a loyalty program that had only ever existed at the counter. A generic storefront template covers none of that — search, recommendations, and membership have to work together, or regulars have no reason to order direct instead of through an aggregator.

What we built

iGourmet is an e-commerce platform purpose-built for gourmet food retail. The multi-restaurant catalog lives in one searchable store, recommendations surface products a customer is likely to want next, and the membership program — points, tiers, benefits — moved online with the shop, closing the loop that drives repeat orders.

• Advanced product search and recommendations
• Membership points and tier benefits
• Secure checkout with integrated payments

How it is built

The catalog is structured so every restaurant's products are searchable in one place without losing their identity. Personalized recommendations ride on that same catalog, membership points and tier benefits apply automatically as the customer shops, and checkout runs through an integrated payment gateway — secure by default, with no detour that costs a conversion.

The result

Online sales grew 45% within six months of launch. The loyalty loop the chain had built at the counter now works on the web: members earn and spend points in the same shop they order from, and the direct channel earns its place next to the dining room.